Demystifying Disability With Emily Ladau

In Episode 59, Emily Ladau, Disability Rights Activist, Author, and Communications Consultant at Words I Wheel By, introduces the topic of disability through an insightful discussion with Melinda on systemic ableism, disability history, representation, and rights. Emily explains why it’s alright to use the term ‘disabled’, how accommodation and inclusion should be viewed upon, and how we can build allyship within the disability community.

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In order to acknowledge that there’s so much diversity under one umbrella, we have to recognize that disability cuts across all identities…. When we look at it in that way, it can initially be challenging to find something that unites us but I don’t mean that in a defeatist way— rather I mean that we should be celebrating the individuality within the community and not looking at it as one monolithic block of people who all want the same things because the reality is we all want different things but what unites us if anything is the common goal of fighting for access, inclusion, justice, and rights.
Headshot of Emily Ladau; a White woman who is wearing glasses and has curly brown hair pulled back halfway, with the rest framing her face. She is wearing a black dress dotted with red flowers and green leaves. She is sitting in a power wheelchair, facing the camera, and smiling. One of her hands is resting in her lap and the other hand is resting on the joystick of her wheelchair, turned so that a tattoo of a peacock feather is visible on her inner arm.
Guest Speaker

Emily Ladau

Disability Rights Activist, Author, and Communications Consultant at Words I Wheel By

Emily Ladau is a passionate disability rights activist, writer, storyteller, and digital communications consultant whose career began at the age of 10 when she appeared on several episodes of Sesame Street to educate children about her life with a physical disability. She serves as the Editor in Chief of the Rooted in Rights Blog, a platform dedicated to amplifying authentic narratives on the disability experience through an intersectional lens.

Learn more about the host and creator of Leading With Empathy & Allyship, Melinda Briana Epler.

Transcript

MELINDA: Welcome to Leading With Empathy & Allyship where we have deep real conversations to build empathy for one another and to take action to be more inclusive and to lead the change in our workplaces and communities.

I’m Melinda Briana Epler, Founder & CEO of Change Catalyst and author of How To Be An Ally. I’m a Diversity, Equity & Inclusion speaker, advocate and advisor.

You can learn more about my work and sign up to join us for a live recording at ally.cc.

Alright, let’s dive in.

MELINDA: Well, hello, everyone. Welcome. Today, we are talking with Emily Ladau, author of Demystifying Disability, about ableism, disability history, disability representation, and disability rights. Well, hello, Emily.

EMILY: Hi, Melinda, how are you?

MELINDA: Good. It’s good to see you again.

EMILY: Yeah, you too. I’m so excited to be on your show after so many years of watching it.

MELINDA: Oh, thanks. Well, I’m glad to have you here. So, we always start with, if you could just say a little bit about you, personally, your story and then how you came to do the work that you do.

EMILY: Sure. I guess I should start by talking a little bit about my disability. I have a physical disability called Larson Syndrome. And I am a wheelchair user. 

And so, my disability is very much a part of my life and part of my identity and who I am. It does very much define me in a lot of ways. It’s been something that’s really shaped so much of what I do and informs so much of how I perceive the world and how the world perceives me. 

I got my start in advocacy at a relatively young age, thanks to being able to watch my mom be such a great advocate. She shares the same disability that I do. And also, my dad being such a strong advocate and supporter. 

And then, at the age of 10, I actually had the opportunity to appear on several episodes of Sesame Street to educate kids about my life with a disability. I don’t think I realized it at the time because I was only ten, but in hindsight, I think that was definitely a springboard for me in terms of recognizing the power of speaking up and educating about disability. 

And so, my career trajectory ever since then has really been focused on advocacy and activism and led me to where I am and the work that I do today.

MELINDA: So, why did you write the book? What prompted you to write this book at this moment?

EMILY: So, I think for me, everything that I have worked on to this point has been focused on making the disability experience more accessible to the world. When I was presented with the opportunity to write Demystifying Disability, my initial question was, “Why me? Why should I be the one to write this?” 

But I realized that there was such a gap in the market for a basic primer on disability. There’s so much out there about disability. There’s a really robust world of disability media, but it can be really confusing to know where to start with all of that information. And so, I wanted to offer people a starting point, a primer, a place to go to get some questions answered in what feels like a safe and non-judgmental space. 

And so, that’s where the idea for Demystifying Disability came from. It was my way of offering to meet people where they’re at when it comes to talking about disability because right now, I don’t think we’re having enough conversations about disability. 

I do believe that part of that is because there’s a lot of uncertainty around how to talk about disability and how to think about disability. And so, by creating this reference, if you will, I hope that I’m offering people an opening to be part of those dialogues while also giving the caveat that I am one person. 

I’m a White, physically disabled woman. I am heterosexual, and I am cisgender. Meaning that I identify as the gender that I was assigned at birth. And so, even though I come to this work as a marginalized person, I also come to it as a privileged person. 

I never want anybody to think that Demystifying Disability is meant to be the definitive guide on disability because it’s not in any way. It’s one person’s attempt at creating an opening for people to join the conversation.

MELINDA: Awesome. Awesome. So, we’ve talked with several people with disabilities over the last 60 episodes of Leading With Empathy & Allyship. People with intersectional identities. Tiffany Yu, KR Liu, Sam Sepah, Victor Calise. And then, we also talked with Dr. Jessi Gold and Dr. Ayana Jordan about mental health as well. 

There’s so much that we hold under the umbrella of disability. Such a wide diversity of disabilities. Look across intersectional identities and also different distinctive disabilities within that umbrella. So first, I guess, why don’t we talk about what unites people with disabilities? What is that bigger term people, people with disabilities, or disabled mean?

EMILY: I think it’s really important to understand that, although so many of us use disability community as a collective term, it’s very challenging to ascribe any kind of collective term to disabled people because there’s 1.3 billion of us around the world who needs to grow as a population. 

We are the world’s largest minority and a group that anybody can join at any time. And so, to use a word like disability, or to use a phrase like disability community as an umbrella, poses its own set of challenges because I always say, and so many other people in the disability community say that if you’ve met one disabled person, then you’ve met one disabled person. By no means does that make that person or you now an expert on the disability experience. 

And so, in order to acknowledge that there’s so much diversity under one umbrella, we have to recognize that disability cuts across all identities. It’s the only identity that can intersect with any and all other identities. And so, when we look at it in that way, I think it can initially be challenging to find something that unites us, but I don’t mean that in a defeatist way. Rather, I mean that we should be celebrating individuality within the community and not looking at it as one monolithic block of people who all want the same things because the reality is that we all want different things. But what unites us, if anything, is the common goal of fighting for access and inclusion and justice and rights. Those are things that people have still not been afforded, but to different degrees, right. 

As I was talking about before, I came to this conversation with a lot of privilege. And so, in many ways, there are rights that I enjoy that people with other types of disabilities, that people who are disabled and have multiple other marginalized identities don’t enjoy and don’t get to experience. And so, I think as much as the fight for rights and justice unites us, we also have to acknowledge that we are at very different points on our individual journeys.

MELINDA: How do we hold intersectionality within the disability community and really, within this disability activism in particular, and kind of pushing for better equity and inclusion for people with disabilities, so that people are really able to thrive and shine on their own terms with their unique identities. 

When you envision a disabled person, I think that the way our society is constructed, most people envision somebody in a wheelchair. Right? And the signage is telling us that, right? When we see disability signage, that is what we’re seeing. Or accessibility signage, as well. So anyway, how do we really hold intersectionality better when we’re doing this work?

EMILY: I think that in so many ways, I am the embodiment of what a lot of people picture when they think of disability. Although, even I am someone who feels like I don’t really see myself represented. I think there’s a very specific type of disability that we tend to see. Sort of the White, conventionally attractive wheelchair user is the common archetype if you will. 

So, I feel that I definitely match the understanding that people have in some ways, but perhaps not entirely. That being said, I think we fall into the trap of understanding disability only as what we can see is what we can process. 

We automatically assume that by looking at a wheelchair, by seeing a person using a white cane, by seeing somebody using sign language, or by seeing someone who walks in the gate that’s different than ours. Oh, that to us means disability. But we don’t hold space for the fact that sometimes, disability does not look like anything. 

It can be non-apparent. It can be something that we don’t know about if somebody chooses not to disclose. And so, the first issue is really moving beyond that narrow scope and that narrow understanding of what disability looks like. 

And then, the second thing that we need to work on is understanding, as I mentioned before, that disability cuts across all other identities. That means the disability community, if we do indeed use that umbrella term, holds every single other identity in the world. And so, if we only understand disability through this lens of White, physically disabled people, we’re completely missing so many millions of other experiences of disability. 

And so, I think we have to hold on to the fact that different identities can connect and that different forms of oppression that we experience can intersect. And so, if we’re not holding space for that, then we’re completely ignoring the multitude of identities that exist within the community.

MELINDA: I totally agree. I think on the other end is, when we’re working on diversity, equity, and inclusion in our workplaces, often people with disabilities are left out, and people of color with disabilities, queer people with disabilities, have unique experiences with marginalization in the workplace as well. It’s so important to recognize and to design for those folks. 

How is the disability community, this broad disability community, evolving? My awareness around disability honestly is young. When we first held our Tech Inclusion Conference in 2015 is when I really had this big aha moment. “Oh, wait.” When we talk about diversity, when we talk about diversity within our communities, we’re missing people with disabilities in that conversation, and then also, of course, in the action and the systemic change needed in our workplaces. So, how is the disability community evolving?

EMILY: I think there has always been this misconception that when the Americans with Disabilities Act was passed in 1990, that that was it. Rights were given to disabled people, and we can wash our hands of it, and we’re done with that conversation. 

But what we tend to forget is that in the 31+ years that it’s been since the passage of that civil rights law, the disability community has been continuing to fight for our rights because, in a lot of ways, those rights have yet to be implemented. 

Looking back further than that, the Americans with Disabilities Act was certainly not the only law that was passed related to disability rights. It’s not as though disability activism just suddenly sprung up in the early 1990s. Right? This has been ongoing historically for decades. 

When we look at it that way, we have to understand that disability is not static, ever. It’s constantly evolving because society is constantly evolving, because more people are becoming disabled, because we’re creating new adaptations and opportunities, because we’re creating new technology, because we’re creating new advancements in science that support disabled people to have better qualities of life. 

So, first, we have to sort of look at the context surrounding disability and recognize that there’s so much going on that impacts what it’s like to live as a disabled person. And then, on top of that, we have to recognize that the internet is only relatively recent. As much as we think it’s always been a part of our lives, it’s only really factored into our work in the last couple of decades. 

And so, I am old enough to remember. I’m 30. And so, my life pre-social media, and my life post-social media, and how that very much impacted my development of a sense of disability identity. Once I really became involved with the disability community online, I was able to better understand my own identity. 

I think that our evolution has been ongoing again for years and years and years, but it’s now reaching a continued point of evolution through the use of social media and connecting online. It’s also given people a chance to organize, to shift away from the conversation of simply disability rights and towards the conversation of Disability Justice.

MELINDA: Okay. I want to get back to that in a minute. I just want to take a moment to talk about language a little bit. I talked about this with Tiffany Yu as well. If those of you who are listening want to go back to the episode, we kind of laid the foundations of this work a lot. 

Tiffany’s organization, Diversability, has an apparel line that says disability is not a bad word. You’re using disability a lot. I have found that in my work of training people around how to be better allies, that so often, people want to shy away, I will say shy away. They have a fear of saying disability, of calling somebody disabled, of using those terms to refer to somebody. 

Even when I say it’s okay to say disability. You ask, obviously, how people want to describe themselves and how they want to be described. Disability is not a bad word. Even when I say that, somebody inevitably in the chat or in that training will say, “Well, can we say differently-abled? Can we say special needs? Can we say something else?” And so, can you talk about that a bit? About language and why disability is not a bad word?

EMILY: I’m really glad you’re bringing it back to this because I think what happens is when we have conversations about disability, a lot of the major points get lost because people get stuck on that initial language framework. And so, I’m trying to talk about disability rights and Disability Justice, and somebody is saying, “Why are you using the word disabled?” And so, we have to go all the way back to the beginning. 

I think that’s because we’ve been socialized to understand disability from the viewpoint of negativity. There’s so much stigma surrounding it. There’s so much ill representation surrounding it. It’s just not, in any way, talked about positively around us when we’re growing up unless we are in a particularly progressive environment where we’re already embracing disability or surrounded by disability. 

It’s not something that’s in our curriculums in school, right. So, when we talk about disability, we have to remind ourselves so often of the fact that it can be something we can be proud of. It can be something that we can hold on to and embrace as an identity. That’s hard when you constantly have people telling you, “No, don’t call yourself disabled. I don’t see you as disabled. You’re not disabled. You’re handicapable. You’re differently-abled. You have special needs.” 

I feel when people say that they are well-meaning but also erasing a part of who I am by asking me to use a language other than how I identify. 

MELINDA: Just to interject for a second. It’s a little bit like saying, “I’m colorblind, or I don’t see color.” 

EMILY: Absolutely. Right. And so, you’re essentially saying, I only see you as human if I don’t see this part of you.

MELINDA: Right. 

EMILY: That, to me, is incredibly harmful. I don’t want you to be afraid of the word disabled because that’s what I am. And to acknowledge that doesn’t make me less than human. If you say that I have special needs, my question for you is, what makes my needs so much more special than yours? And if you say that I’m differently-abled. My question is, well, aren’t you also differently-abled? Because every human has different abilities. So, aren’t you kind of just canceling everything out? 

At this point, why not just say disabled because that’s what it is. I should give the caveat that this is very much a point of controversy, even within the disability community. Again, we talked about that being that big umbrella. But a lot of people do not agree on the nuances of language. And so, it’s not my place to tell someone else who has a disability what they should call themselves. But as a more general rule, let’s not shy away from the word disabled. Let’s use that because that’s what it is.

MELINDA: I want to get to ableism as well. I think that this is related because often when people try to use different words to describe disability, it is from an ableist perspective centered around this norm being not disabled rather than the norm being there are people with disabilities and people who don’t have disabilities, and we’re equally normal. Let’s talk about ableism. Can you define it first? And then, in more detail, what does systemic ableism look like? What is it?

EMILY: Yeah. Just to tie it into what you’re saying about how we’re all normal, I think that this concept of normalcy is deeply rooted in ableism. And so, ableism is attitudes and actions and circumstances that devalue disabled people or devalue someone based on your perception of them as being disabled. 

And so, when we talk about ableism, we have to really understand where it comes from. And it comes from the mindset that being non-disabled is the norm, is the standard. But who decided that, right? Who decided what normal looks like? 

And so, the ableist notions of what’s considered normal and acceptable are drilled into us from a young age by the people we are surrounded by, by the lack of talking about disability in our curriculum, by the media that we consume. Although all of this is definitely getting better and there’s progress being made, this is still very much a trap that we fall into. 

This is what really leads us into systemic ableism because ableism as a mindset is completely baked into all of our systems. What I remind people is that every issue is a disability issue. Every system is something that is used by and impacts disabled people. So, whether you’re talking about education, or healthcare, or employment, whether you’re talking about transportation, whether you’re talking about voting rights, whatever the case may be, these things have ableism completely baked into them because we assume that disabled people don’t need the same access that non-disabled people do to these systems, to these services. 

For example, if we talk about systemic ableism from the perspective of transportation. Many public transportation systems are not accessible to a lot of disabled people. The argument there is sometimes disabled people don’t go out in public and use our transportation systems. Well, why don’t they have? 

MELINDA: Because they can’t! 

EMILY: Right. So, there’s always this argument. It’s the same thing when you talk with someone who owns a business, and they say, “Well, disabled people don’t come to our business.” Well, why not? Because you didn’t make your business accessible. And then, on top of that, also, you’re making the assumption that disabled people are not coming because you can’t see every single disability. 

Statistically speaking, if one in four disabled people exist in this country, 100% you are serving disabled patrons, 100% disabled people are using your transportation systems, working your offices, are your students, go to your school, vote alongside you, need medical care. 

Every issue is a disability issue. But right now, the systems that we have in place don’t recognize that disabled people are participants in those systems and do everything in their power to basically shut us out of those systems.

MELINDA: Yeah, or just don’t do anything in their power too. 

EMILY: Or welcome what I’m saying.

MELINDA: Yeah, exactly. I’m always struck when I’m on the New York subway, or Bart here in San Francisco is how many times that overhead that will say, “Well, the elevator at this stop, and this stop, and this stop, are out of order.” It’s like, “What? Wait, what?” Just out of order? Well, what’s going to happen to the people that need them? 

Something that has struck me too is we talk about inclusion, and we talk about accommodation. And instead of just talking about inclusion, and how do we better include people of all backgrounds and identities, including people with disabilities, and that is something in our workplaces, where it often makes me cringe when there are accommodations statements that almost sound like, “Well, we’ll do this basic thing for you.” Rather than, “Here’s how we’re going to include you.” There are fundamentally different shifts in thinking and messaging.

EMILY: I think what is so frustrating to see happen is that a lot of companies treat accommodations as though it’s providing special treatment rather than it’s providing what an employee needs to be the most productive and effective employee that they can be. 

There needs to be this major shift in thinking and reframing around how we understand accommodations and inclusion because it’s not special treatment to create an atmosphere and an environment where everybody can do their best work. That is, in fact, what every employer should want for their employees is for them to feel supported to be the best that they can be at their job. 

Right now, I think that we mean more towards the mindset that accommodations are an undue burden, or accommodations are too expensive, or accommodations mean that someone’s getting an edge or an advantage. But that’s just not true. It just means that you’re providing what somebody needs to be themselves in the world. 

When we reframe it like that, and more importantly, when we recognize that every single person can benefit from a well-designed inclusive, and accessible space, then I think we’re moving in the right direction.

MELINDA: Absolutely. So, you have a chapter in your book on disability history. You mentioned ADA and then other key moments in history. Obviously, it didn’t start or end with the ADA. I also wrote about the ADA in my book, How To Be An Ally, because I felt like it was a really good example of what can happen over time. 

It took a long time to get there, where you have disability activists, and we also had allies that stood up at key moments to help push that legislation through civil rights activists and women’s rights activists, as well as just people that wanted to be allies for people with disabilities at that moment. 

So, maybe we could talk about, are there any other moments within disability history that are really important for people to know? I will say, while I was reading that chapter in your book, I didn’t know that it wasn’t until 2012 that Tammy Duckworth became the first visibly physically disabled woman elected to the US Senate – 2012. So, history, and that’s pretty close to the present. Lots more work that needs to be done, obviously.

EMILY: Yeah, history is always happening, especially when it comes to social justice movements. I think the most important thing I can say is that I want to stress the title of the chapter, which is that it was an incomplete overview of disability history because the reality is that I could have written volumes and volumes just on the history of disability, how we got to where we are, and how we continue to move forward. 

Even though I try to be inclusive, still limited in scope by the fact that I was trying to hit some key points. I was trying to do so quickly because I know that not everybody wants to dive deep into an academic dissection of a particular moment in history. I want to leave that to the historians. 

Even within my book, I feel now reflecting back on it so long after the writing process has ended because I finished writing it last year that there are other moments that I wish that I had included in the book. And so, rather than highlight what’s already in there, I think my goal going forward is to talk about the ways in which my discussion of disability history is very much informed and shaped by the fact that I am a White person who is physically disabled. And so that is a lot of how I understand the history that’s come before me to get me to where I am. 

For example, in the 1970s, there was a sit-in in California because a bunch of disability activists was fighting to be heard to ensure that our rights were protected. And that was sort of a precursor to all that happened around the Americans with Disabilities Act. I’m intentionally not in-depth here because I don’t think anybody needs a super in-depth history lesson, but this was called Section 504 sit-in. 

I really encourage you to read more about it. I think that what people don’t recognize is that there’s so much more to disability history than just White physically disabled people. For example, during the Section 504 Sit-in, the Black Panthers were very involved in supporting the movement. Social justice movements often interconnect and overlap with each other and support each other to move forward. And then, something that I feel that I omitted from the history section that I really want to talk about is the discussion of institutionalization. 

I did talk about the closing of the institution Willowbrook in New York State and Staten Island. But what I do wish I had talked about more was that a lot of that was due to the work of self-advocates who were fighting and fighting to get me places closed down. So, for example, a gentleman named Bernard Carabello, who was a resident of Willowbrook for years and was integral to advocating for it to shut down and for the movement of deinstitutionalization. 

And so, I say this because disability history is human history, and to encompass all of it in X number of pages in a book simply is not possible. It’s continually evolving and growing. I’m continually evolving and growing in my learning and in remembering that there are so many people who came before me who have been doing this work and so many people who will continue to do this work after me. It’s not static. It’s an ongoing movement.

MELINDA: Let’s circle back to what you talked about earlier, which is to go beyond disability rights to Disability Justice. What did you mean? What does that look like?

EMILY: I’m glad to be revisiting that. The disability rights movement is the one that I really came up in, and it’s very centered on, again, people who have certain types of disabilities, who come from certain backgrounds, who have certain identities. And so, it was always my understanding that these were the people who were centered on disability rights. 

I was the type of person who was centering on the conversation around disability rights. But the question that we need to be asking ourselves is, who’s not at the table? Who’s missing from the conversation of disability rights? And it’s those who are most marginalized among us within the disability community. 

Disability Justice is led by people of color and by queer folks who said, “No, we don’t just need disability rights, we need Disability Justice. In order to achieve Disability Justice, we need to be the ones at the center of the movement as the people who are most marginalized and impacted by so many disability issues.” 

And so, there’s been a broader call to action to move crumb rights to justice. But I don’t think that I can even fairly call myself a Disability Justice advocate because it’s not right for me to center myself in that movement. It’s for me to learn from. It’s for me to recognize that I can do better, and I can work towards Disability Justice. But I know that it’s a learning process, and it’s something that I’ve not yet achieved in my work. It’s something that I am actively working toward to be a better accomplice to disabled folks of color and queer disabled folks who are so often excluded from the mainstream conversations about disability.

MELINDA: One of the things that KR Liu talked about is that she is also White. A part of her work, she believes, is bringing people of color to the table, people with different disabilities to the table, trans people with disabilities to the table with her as an active allyship, as an act of advocacy. 

I mean, honestly, women should be doing this as well. People with underrepresented identities should be thinking about how can we be better allies for each other and go deeper into what our own biases are even within those communities and how we can do better, be better, and advocate more, be an accomplice to really change those systems for everyone’s benefit. Are there other ways that you think about allyship within the disability community?

EMILY: I think it’s so vital for us to understand that just because we are disabled does not mean that we are absolved from doing the work of being a strong ally to other disabled people. And just because we have one experience doesn’t mean that we are the expert on all other experiences of disability. 

And so, no matter what marginalization you may hold, you can still be an ally to someone else whose experiences are different than yours. This is something that I am constantly practicing and constantly working on because, as cliche as it is, allyship is very much a journey and not a destination. 

It’s not something that we can just slap a label on ourselves at the end of the day and say, “I’m an ally now because I listen to one talk with a disabled person or read one book by a disabled person.” It’s a constant and ongoing process. So, for me, allyship is something that I don’t think I will ever fully achieve. It is something that I will continue to work on and do my best.

MELINDA: Absolutely. It’s a journey, and it’s an aspiration. It’s doing the work every day as well. Part of that work is learning. Part of that work is taking action for other people. One of the things you write about in the book, and I do too, is disability in the media. 

We talked about representation matters. And yes, representation matters. And also, the stories that are told matter significantly. It is a combination of those two, and then who is representing people with disabilities within those stories as well, or disabled people, actually. The actors that are portraying disabled characters, for example. So, how does media perpetuate ableism and shape how people see disabled people?

EMILY: I think looking at media requires us to ask ourselves two key questions. First, how are the people who are being represented being represented? And then the second question is, who’s missing entirely from the representation. 

And so, it’s not enough to say that there’s an inaccurate representation or that there’s a harmful or stereotypical representation of disability because that does not dive far enough into the fact that there’s so much of disability missing entirely from media representation. 

When we think about it that way, that helps us to have a more holistic understanding of why disability as a whole is so stigmatized and stereotyped in our world. Because what we see shapes how we think, and how we think shapes what we create and then put back into the world. And so, it’s this vicious cycle that we perpetuate of pushing these stereotypes. 

There are so many, but two of the most common that I think are important to talk about are, first of all, looking at disability through a lens of pity. So, seeing it very much as a story of tragedy, as a story of overcoming, as a story of someone being less than whole and less than human because of disability. 

And then, on the flip side of that, there’s the narrative of inspiration, which is to say that disability somehow makes you a superhuman, and it somehow makes you everyone else’s inspiration. And maybe you’re just superhuman because you got out of bed in the morning. Or maybe you’re superhuman because you climbed Mount Everest. But either way, there’s this whole scale of how we look at disability from this inspiring overcoming narrative. 

I think my personal pet peeve has really always been the narrative of the disabled people are inspiring for getting out of bed in the morning because I don’t think it’s very inspiring that I got out of bed unless you happen to know me and you know that I’m not a morning person. I hate getting out of bed. It has nothing to do with my disability. I just hate mornings, in which case, then it’s pretty darn inspiring that I got up. But not inspiring that I got out of bed because I’m disabled. 

And so, I always ask people, “Do you find me inspiring? Or do you feel sad for me because of your assumptions about disability? Or have you really gotten to know me as a person?” Then it’s okay to feel a certain way. But until then, if you don’t know me, if you’re just basing your assumptions on what you see in the media, you don’t have the full picture.

MELINDA: Yeah. I’ve mentioned this before, but I think it’s worth repeating. Stella Young has a great TED Talk called “I’m not your inspiration, thank you very much.” I believe that’s what it’s called. She calls this inspiration porn. Yeah, I think we actually use this in the representation of Black people as well. Indigenous people too. And in the media, inspiration porn is that rags to riches story, overcoming poverty, overcoming disability, etc., is so damaging and hurtful and perpetuates biases and stereotypes.

EMILY: We love to objectify people for the sake of our own feelings and emotions. Unfortunately, we do it a little too well, especially when it comes to disability. And so, I will shout from the rooftops for people to watch Stella Young’s TED talk all day every day because I think it does such a great job of explaining why it’s not an exceptional thing to be of a marginalized identity. It’s part of who you are.

MELINDA: October is National Disability Employment Awareness Month. What do you wish people would become more aware of?

EMILY: The truth is that I wish people would stop being aware of me and start going well beyond the concept of awareness. I think being aware of myself in many ways makes me feel like I am a problem to be solved. It makes me feel like you have not yet moved beyond awareness to actually taking action to actually accepting me as a human being. 

And so, what I would like people to be aware of, I suppose, is my humanity. But more so than that, what I’d like people to do is move beyond this notion of us versus them that is so often perpetuated in these awareness months and in these actions that we take to show that we’re aware of disability one month out of the year.

What are you going to do on November 1st? Are you still going to remain committed to including disabled people in creating a workplace culture that’s meaningfully welcoming to the disability community? Are you going to focus on making your workplace accessible to disabled people? What about your outward-facing work? How are you going to make your products accessible to people, usable by people with disabilities? How are you showing me that you care about my community more than 31 days out of the year? That’s my question.

MELINDA: I love that. So, where can people find more about you and your book?

EMILY: You can actually go to, and I still feel very strange saying this, just EmilyLadau.com. I haven’t gotten used to yet having my name as a URL because I changed it recently. But EmilyLadau.com. And there is information about where you can buy the book. It’s available in multiple formats for accessibility purposes. You can get the hard copy. You can get the audiobook. You can get the Ebook. 

And also, on my website, I have a free plain language translation of the book available, which is intended to make it more accessible for people with cognitive disabilities and processing disabilities. So, there are lots of ways to access it. I really hope that people will engage with it, learn from it, but also know that it is just one drop in the ocean of the world of work around disability. And so, I hope that it will be only a starting point or one point on your journey. And by no means an endpoint.

MELINDA: Awesome, awesome. And this post-it note right here is a quote that I think is a good kind of summary. If there’s one sentence that could summarize what we just talked about. “We can’t talk about ableism without acknowledging that it’s often deeply interconnected with other forms of discrimination.” So, thank you, Emily. Thank you for this discussion.

EMILY: Thank you, Melinda. Thank you so much for all the work you do to push people to be better allies and to keep striving for that. I’m grateful to know you and to know that people like you are continuing to do this work.

MELINDA: Oh, thank you. That’s really good to hear. 

And listeners, my question to you after listening is, what will you do to go beyond awareness? Emily just put that out there that she wants you to go beyond awareness this month and every month. What would you do to go beyond awareness and really take action?

Alright, thanks for listening.

MELINDA: To learn more about this episode’s topic visit ally.cc

Allyship is a journey, it’s a journey of self-exploration, learning, unlearning, healing, and taking consistent action. And the more we take action, the more we grow as leaders and transform our communities. So what action will you take today?

Please share your actions and learnings with us by emailing podcast@changecatalyst.co or on social media because we’d love to hear from you.

And thank you for listening. Please subscribe to the podcast and the YouTube channel and share this. Let’s keep building allies around the world.

Leading with Empathy & Allyship is an original show by Change Catalyst where we build inclusive innovation through training, consulting and events.

Appreciate you listening to our show and taking action as an ally.

See you next week.

Empovia logo
Privacy Overview

Privacy Policy

Last updated: April 25, 2023
Effective as of April 25, 2023

Introduction

Empovia is committed to protecting your privacy. This Privacy Policy applies to www.empovia.co website (the “Service”) operated by Empovia (“us”, “we”, or “our”) and governs data collection and usage at all Empovia sites and services; it does not apply to other online or offline sites, products or services. Empovia is a general audience website intended for users of all ages. The personal information of all users is collected, used, and disclosed as described in this Statement of Privacy. This Privacy Policy describes how we collect, use, and disclose your personal information in compliance with the California Consumer Privacy Act of 2018 (“CCPA”).

Please read our Terms of Service before accessing our Services. To the extent permitted under the applicable law, by accepting the Terms of Service, you agree with our privacy practices as described in this Policy. If you cannot agree with this Policy, Terms of Service, or other policies, please do not access or use our Services.

We may modify this Policy at any time, and non-material changes may apply to any Personal Information we already hold about you, as well as any new Personal Information collected after the Policy is modified. If we make changes, we will notify you by revising the date at the top of this Policy. We will provide you with advanced notice by email or telephone number, which we have on file, or through a notice on our website if we make any material changes to how we collect, use, or disclose your Personal Information or that impact your rights under this Policy. The such material change will not apply retroactively to any Personal Information we already hold about you. If you continue to access or use our Services after receiving the notice of changes, you acknowledge your acceptance of the updated Policy.

In addition, we may provide you with real-time disclosures or additional information about the Personal Information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your Personal Information.

Who We Are

Our website address is: https://empovia.co

Collection of Your Personal Information

The personal information we collect about you may include:

  • Identifiers such as your name, postal address, email address, and phone number;
  • Commercial information, such as products or services you purchase from us;
  • Internet or other electronic network activity information, such as your browsing history, search history, and information regarding your interaction with our website;
  • Geolocation data, such as your location;
  • Audio, electronic, visual, thermal, olfactory, or similar information, such as call recordings;
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order,
  • Professional or employment-related information, if you apply for a job with us; and
  • Inferences drawn from any of the information listed above to create a profile about you reflecting your preferences, characteristics, behavior, and attitudes.

We collect this personal information directly from you, as well as automatically through our website and third-party service providers. We may also obtain personal information from other sources, including publicly available databases and our business partners.

We may use your personal information for the following purposes:

  • To fulfill your requests for products and services;
  • To communicate with you about your orders, purchases, and account information;
  • To personalize your experience on our website;
  • To conduct research and analyze usage trends;
  • To comply with legal obligations and respond to lawful requests;
  • To protect our rights, interests, and property; and
  • To recruit and evaluate job applicants.

We also collect information about you during the checkout process at our store. We also use cookies to keep track of cart contents while you’re browsing our site. View our Cookie Policy below.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as to:

  • Send you information about your account and order
  • Create your account for our LMS
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

When using our LMS, we store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable). We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.

For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number, and credit card/payment details. Members of our team have access to the information you provide us. For example, both Administrators and Group Leaders can access Order information such as your enrolled courses, course progress, and username/email address. Any additional information added to your WordPress User Profile can also be visible to the administrator(s).

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read the Mailchimp Privacy Policy here.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Use of Cookies

Cookies are small text files that are placed on your device (e.g., computer, smartphone, or tablet) when you access our website. Cookies are used to help us enhance your user experience and to provide certain functionalities on our website. Some cookies may also collect information about your browsing behavior or usage patterns.

We use the following types of cookies on our website:

  • Strictly Necessary Cookies: These cookies are essential for the functioning of our website and cannot be turned off in our systems. They are usually set in response to your actions, such as logging in or filling out forms. You can set your browser to block these cookies, but some parts of the website may not work as a result.
  • Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often, how visitors navigate between pages, and whether they receive error messages. We use this information to improve the performance and design of our website.
  • Functional Cookies: These cookies enable our website to provide enhanced functionality and personalization, such as remembering your language preferences or login information.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

We may use third-party cookies on our website for the following purposes:

  • Analytics and Performance: We use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies to collect information about your visit to our website, including your IP address, browser type, and referral source. We use this information to improve the performance and design of our website.
  • Advertising: We may use third-party advertising networks to serve advertisements on our website. These networks may use cookies to collect information about your browsing behavior and interests, and to deliver advertisements that are tailored to your interests.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can control cookies by adjusting the settings on your browser. Most browsers allow you to block or delete cookies, or to set preferences for certain types of cookies. However, if you block or delete cookies, some parts of our website may not work properly.

We may update this Cookie Policy from time to time in response to changes in applicable laws or our use of cookies. We will notify you of any material changes to this Cookie Policy by posting the revised policy on our website or by other means. We encourage you to periodically review this Cookie Policy to stay informed about our use of cookies.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We may share your personal information with our service providers, who help us operate our business and provide products and services to you. We may also share your personal information with third parties for other business purposes, including marketing and advertising and automated spam detection service.

We accept payments through Visa, Mastercard, American Express, PayPal, Bancontact, EPS, Apple Pay, Google Pay, and Stripe. When processing payments, some of your data will be passed to them, including information required to process or support the payment, such as the purchase total and billing information.

Please see the following for more detailed information:

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights Under the CCPA

Under the CCPA, you have the following rights:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected your personal information, the purposes for which we collected your personal information, and the categories of third parties with whom we shared your personal information.
  • Right to Delete: You have the right to request that we delete your personal information that we have collected from you.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise any of these rights, please contact us using the information provided below.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@empovia.co