Being A Great Ally For Trans And Gender Nonconforming Colleagues

Join Change Catalyst Founder & CEO Melinda Briana Epler (she/her) with Sloan Leo (they/them), Max Masure (they/them) and Madelena Mak (she/her) to discuss Being a Great Ally for Trans and Gender Nonconforming Colleagues.

Learn more about Sloan’s work at sloanleo.com/ and thevaidgroup.com/
Learn more about Max’s work at www.maxmasure.com/
Learn more about Madelena’s work at startupbus.com/

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Join Change Catalyst Founder & CEO Melinda Briana Epler (she/her) with Sloan Leo (they/them), Max Masure (they/them) and Madelena Mak (she/her) to discuss Being a Great Ally for Trans and Gender Nonconforming Colleagues.

Sloan Leo (they/them) has over 15 years of experience leading and managing social impact staff & volunteer teams. Leo’s early career was as a relationship management strategist working within the non-profit sector where they raised $20M for a wide range of organizations. Including the world’s only international LGBTQ+ human rights foundation, direct service organizations focused on housing for formerly incarcerated individuals and runaway and homeless youth, and Dream Corps, a social justice impact accelerator founded by Van Jones. They then went on to specialize in non-profit board engagement and operations, as the Director of Board Relations for the Environmental Defense Fund, where they managed the boards of EDF, EDFAction, EDF Europe and EDF China. Subsequently joining the Trust for Public Land as the Chief of Staff, where they facilitated the development of the 2020-2025 strategic plan, “The Power of Land For People”.

In their consulting practice, Sloan has worked with, The Wikimedia Foundation, The Ms. Foundation , The New York Women’s Foundation and The Vaid Group to advance equitable, durable and inclusive approaches to strategy and systems design with boards of directors, executive teams and grantee/fellow cohorts. As a facilitator and strategist, their practice is rooted in community facilitation methodologies informed by their experiences with groups ranging from The Audre Lorde Project to Resource Generation.

In January 2020 they were appointed as inaugural Designer-in-Residence at the School of Visual Arts Design for Social Innovation Master’s program. Currently they are on faculty at NYU Wagner’s Graduate School of Public Service, The School of Visual Arts (SVA) Design for Social Innovation Master’s Program, and SVA’s Products of Design Program. Their writing has been featured in The Journal of Governmental Finance and Public Policy, The Stanford Social Innovation Review and The European Business Review.

As a mixed media artist they were awarded a September 2020 Queer.Archive.Work residency, where they produced QUEERBOOK, a small batch RISO printed, crowd sourced anthology creatively archiving stories of queer community building in era of COVID19 and America’s great reckoning and they have a new mixed-media installation exhibition, “A Watermelon For Leo” on view at Pen & Brush Gallery (NY, NY).

Formerly the Board of Directors, Governance Chair for The Ms. Foundation For Women, Sloan serves on the board of the Institute for Afrofuturist Ecology. And is a weekly Forbes contributor.

Max Masure (they/them) is a UX Researcher, Senior Product Designer and Inclusion Consultant.They are committed to impacting the healthcare industry (Talkspace, Octave, Monument) as well as the civic tech field (Office of Innovation of NJ, Higher Ground Labs).They exclusively collaborate on people-centered projects with inclusive companies where they have an impact on the leadership decisions and where ethical design is part of the core values.They are openly queer and trans which has to be an asset valued by the team they join, in companies that embrace a justice-focused mission rooted in social change, ideally related to trans rights and liberation.They are also the co-founder of the trans inclusion company Argo Collective.

Madelena is a user experience designer and her work has been featured on the StartUp Podcast, Diversity In Action magazine, Engadget, and more. She is currently the senior director at StartupBus, an international entrepreneurship boot camp and startup competition – on wheels – aimed at fostering the next generation of leaders in tech, with an alumni network founding $2.5b worth of companies in the past ten years.As a transgender person, she is an advocate for the community, by speaking and organizing for trans visibility as a programming board member at StartOut New York.

Learn more about the host and creator of Leading With Empathy & Allyship, Melinda Briana Epler.

Transcript

Hi, everyone, welcome. We’ll get started in a few minutes. In the meantime, please introduce yourself as you join so we can look who you are and where you’re coming in from.

>> Hey, everyone, welcome, hi, Won Jim, thank you for introducing yourself. Everyone joining, introduce yourself in the chat. Let us know who you are and where you’re tuning in from. And I’m going to, this is the video and podcast series Leading with Empathy and Alliship, a photo of many diverse people. This is being a great Ally For Trans and Gender Nonconforming colleagues. The slides are going too fast. But we’ll introduce them in a moment. Created by changecatalyst.co.

And ASL interpretation is sponsored by Interpreter Now with Jasmine Paul. We do have a code of conduct. You can find it at tcin.co/COC. In the next coming up, there’s two coming up, one with Ritu Bhasin and the other with Tonia Laputo in the next coming weeks. The podcast is live now and you can find it on most podcast platforms.

All right. In the interest of time, let’s get started. I know others will join over the next few minutes, but let’s get started if we could take down the slides. Awesome. Great. Well, welcome everyone. Welcome to Leading with Empathy and Alliship. I’m Melinda BrianaEpler, in this series, we’re building empathy for underrepresented and marginalized people and providing tangible, actionable steps to be better allies and advocates for each other.

This week, we’re discussing how to be a good ally for trans and gender nonconforming colleagues. With Madelena, Max and Sloan. Hello you three. So good to see you all, and thank you for joining us. I’m going to say a few quick words, logistics wise, and we’ll come back and get started. Just on screen, we have Jasmine, an ASL interpreter today. The interpretation is sponsored by Interpreter Now, a company we’re provide to be partnering with and it’s being captioned by White Coat Captioning, click on the closed captioning, and you can change the size of the text there. Thanks to the team, Renzo, and the team who will be monitoring the chat and the Q&A, and we do have a code of conduct.

Y’all know this, but focus on being radically inclusive there. We’d love to hear your thoughts, what you’re learning, what you’re thinking. Helps us know what’s resonating. And then, if you have questions for the panelists, use the Q&A function at the bottom of your screen. And we’ll have a little time at the end to address those.

All right. Let’s get started. Y’all ready? Cool. All right. So, first off, thank you, Sloan, for joining us at the last minute. We really appreciate you taking the time and appreciate you sharing your thoughts here.

 

>> Happy to be here.

>> Awesome. So first, let’s just, if you could each take a few moments to introduce yourselves and say a bit about your story. Maybe Sloan, if you don’t mind.

>> Sure. So thank you, Melinda for the introduction and the welcome. Special thanks to Max because I think it’s the best way to start is to start with gratitude. And I was asked to do this panel about an hour and a half ago. And I want to actually talk about why I said yes as my introduction because, I said yes because I see Max as a comrade and not only an ally, which is what this work is about for me.

Max and I met, you know, somewhere sometime before Corona when we got to see each other in person. Even though it was last minute and I don’t currently believe in free black labor, I do believe in comradeship. And meeting me where I see the struggle and providing opportunity to create relief. So I thank you for that, Max. I’m the director of social innovation at the VAD group and my practice is community design, which means I’m working to be of service to help facilitate conversations that are difficult and create action that is durable, emergent and collectively valuable. I’m really excited to be here today. Max?

>> Should I go next?

>> Go for it, yeah.

>> Well, my name is Madelena, my pronoun is she/her. I’m, well, once again, thank you so much for organizing this series for us to talk about transgender and gender nonconforming folks. How to be a leader that helps a community and also have an ally that supports our community.

Max and I, we all actually know each other from a different community, which is sort of funny. But we all, like, know each other because they are allies through making space that helps, you know, all of us to connect with each other and makes space for us to be able to have a voice and speak up. So for my work, I have two things. So one is that I’m the National Senior Director, a tech entrepreneurship camp that helps foster the next generation of tech talents. They take 200 people on buses and do road trips. And Melinda was one of our great judges last year, as well.

And I’m also a product designer and do a lot of user research as well as, you know, user interface designs to help create products for, like, communications health care and a lot of other tasks. Thanks for having me here.

>> Thank you, Madelena, thank you, Sloan. I appreciate both of you taking the time to have this conversation with me. So I’m Max, I use they/them pronouns. I’m UX research senior product designer, I’ve done that for many, many years. For the past two, three years, I put that work a bit aside and around collective as one of the cofounders. And we came up with trainings and workshops to help tech companies, mostly, and schools, as well, to be more inclusive, more inclusive and using practical, tactical way to do it. A lot into empathy, compassion. I’m using the past tense, because for the past six months and roughly a bit coming from last year, I, myself, got burned out on, like, burning those workshops and trainings into companies where the leadership were not onboard.

And I think that’s something to address. The people I met, people on the ground, people doing the work, they want the training, want to get better. They want to have tools. And a lot of the time we were ready to do the training and receiving silence or the leadership suddenly decided they don’t want to put time and money towards that. That made me reconsider my purpose and my skills with product design and design in UX research, I decided to go into bringing that as my own skills I can actually bring for more impact. Now, I’m working, again, in two different companies, mostly health care, mental health care for underserved communities. And that’s where I really, really find more satisfaction and, like, helping people to get more awareness, compassion and build with the communities.

So I… I’m very interested in that discussion of where I see the limitation from the work I did. I’m very excited and very proud for this panel to happen today. Thank you.

>> Thank you. Thank you all. Thank you all for being here and for sharing your experience and your stories and I want to take a moment to say the names and acknowledge the lives of Tony McDade and Nina Pop, and well, first, let’s, I just want to sit for a moment in that and make sure that we recognize them. And recognize what’s happening now. And along those lines, so we are a couple of global pandemics right now. And I’m going to start off a little bit differently than what I said to you all the last couple of days because I want to leave space for talking about that with COVID19, the transgender community has been hit hard there.

And also, in the second pandemic of racism and globally coming to terms with that. A way I don’t think we have for a long time or ever. Can we go around and talk about what’s on your mind at the moment? And, yeah, let’s all just stop there. So, whatever you’re feeling and whatever you want to kind of rise to the surface in this community.

>> I think Melinda, the phrase, rises in this conversation is really important. Thinking about how designers, we understand layers, you go into Adobe, and we build in layers. And I think that’s true as a metaphor to understand the moment we’re in. So I think in my own reflection, particularly as a black person, racism isn’t new, and the pandemic is, does have disproportionate impacts on black people because of racism. It’s like, the dialog is both, this is new in terms of mainstream narrative, this is the first time in my 35 years and I grew up with social justice organizers. This is the first time in my life that CNN is like, we’ve got to fight for social justice. I don’t know where I am. That’s a conversation layer happening that gives me joy. It makes me feel like, oh my God, people are going to fight for Black trans lives and I can stay my Black trans self at home. And there are layers below that, people in the interpersonal and internal self are trying to figure out what the work means and understanding where are the limitations of our practices right now to do this work?

What are the limitations of empathy? And I don’t have all of those answers, but I know that there’s a layered conversation that we’re all trying to have together on Instagram and these Zooms. And I think a lot about the power in that and the acknowledgment there’s a different sense of urgency for different people. Max, what are you thinking about at this moment?

>> Let’s have Madelena and I can have my own thoughts.

>> Thank you. From the lens of Coronavirus, there’s definitely a lot of things on mind. One, the pandemic and the crisis happens that affects the entire population. The people who are more vulnerable become even more precarious than they even were before.

So there’s a lot of resources that transgender and gender nonconforming folks rely on. For example, there’s health care, right? So now that their healthcare system is already strained, folks like me that depends on hormone replacement therapy. It becomes more difficult for me to get the medication that I need for my own transition. So that’s one.

A lot of transgender folks and gender nonconforming folks, they’re not necessarily accepted by their own family, they might not have a home to go back to where, well, during this time where everybody are advised to stay home, or during the curfew, everyone has to stay home. Where can they go?

There’s not a lot of places where they can go. And there’s, like, as a trans person, there’s, I wish, I really wish I had more power and resources to do more for my community rather than just speaking. So that’s another one.

There’s also, there’s a lot of tragic deaths, tragic, like, deaths that have happened during the Coronavirus outbreak. A lot of brilliant minds and community leaders that are affected, hospitalized or have their lives taken away from us because of that.

I’ve been reading articles in the “New York Times” for the past few days, actually, for the past few weeks, months and years, actually. Following through this crisis, recently, in April, there’s a community leader within Queens in the community, Lorena Bojas, I hope I didn’t butcher the name. But here’s her story, and I think it needs to be heard. Being a Latin trans immigrant, she arrived in the 1980s. And being an immigrant is very difficult when you’re undocumented hard to get jobs and money to survive.

President Reagan allowed her to achieve citizenship in the United States. However, six years later, the things that happened, things she did when she was younger were charged against her. And she was at risk of losing the citizenship. And for the 40 years she stayed in the United States, she was constantly on the verge of crisis and constantly being threatened by police, being suspected of prostituting at this point, that’s just a common misconception of transgender people. And constantly had the fear of being deported because she was doing work for the community.

And I felt that is, that’s so much, but the suffering that she has is unjust, and only in 2017 she got by the Governor, she finally got pardoned, and received her citizenship. And then, two years later, in April in 2020, three years later, she was affected by the Coronavirus and passed away. She has a great community that loves her. And the money she raised, even though it’s just $45,000. And I was thinking about that. I mean, for starters, I raised more money and in a way, that’s kind of ridiculous. $45,000 can help with the transgender health care within the entire community in Jackson Heights. Help them with needles for hormone injection, help them with the bail fund if they get arrested by police unfairly. It can go a long way.

And every year for Pride Parade, we waste money on, like, superficial things. Like, hundreds of thousands of dollars on, like, parade floats. Just to put a giant T Mobile logo, like, for what reason? When we can spend a lot more to really actually directly impact and help communities.

And that’s what I want our leaders, people who have power in power really think about how to use the power and spend them in ways that will have direct and crucial impact on transgender and gender nonconforming communities. So that’s what’s in mind right now.

>> Madelena, thank you for sharing such a candid and personal story. I think this work doesn’t happen without all of us having dialog about the stories of the folks we’ve gained and folks that we lose. Thank you for offering that as a place to start.

>> Thank you, Madelena. OK. I need to follow that. Thank you. What’s on my mind? I’ve been learning a lot. So, and I realize that’s, I thought because I was an immigrant, I grew up in France, moved here eight, nine years ago, that my lack of education around Black history was coming from my way I was raised in France and also with a very racist culture. So when I moved here, and I thought I didn’t know all of the Black history because that was my fault of being an immigrant and I have to take some to learn. I’m doing that with so much pleasure. Now having the facts, not just how history was whitewashed.

And I took with my friends here, some of the, some of my white friends, oh, I didn’t know that in school, either. This is when I realized, me, I was thinking I didn’t know enough because I was not in high school in the US. And I realize what is in books in high school in any type of school is actually not even the truth. So everything from even, like, everything, from how Europeans when they arrived in the US, they flew from Europe and they were oppressed. And so they came here and their way of dealing with it was to oppress more people.

And even from that moment, everything is who can I oppress to feel a better kind of thing? And how, I’m learning so much. I’m learning how race has been decided very arbitrarily and from the get go, there were five races and Black was definitely described as less than. So I’m learning all of that. And that’s what I’m doing on my time. And it’s, for more me, such a critical thing to do as a white person.

And I started to think about what I can do actively, what is my own way of protesting. So I have immunodeficient health. I’m unable to go into the protests on the streets. I cannot be using my body to be facing cops, instead, what can I do? What I’m thinking now is more clarity is really my goal here is really to hold conversations with white folks. We did not start their own detox from white supremacy. I see it as we need a detox. And the same way you would need 12 steps to get out of any type of addiction and coming to meetings, it’s the same thing.

And when I talk with white folks around me, there’s a lot of discomfort. And if you have a lot of privilege, white being one of them, being uncomfortable is very, very triggering and very difficult. Because we never had to be uncomfortable. As trans white person, I had to go through, like, against the flow by coming out. I came out at 36. I had to live, I was born a girl, raised a girl, I lived for 36 years. And it took me to be at the end of the end and push myself to try to survive and try one more thing. I realized, oh, I am, actually, I’m feeling more like a masculine person and nonbinary, but I need that energy to get out and I finally came out at 36. And I lost so many people, so many things because I was against the grain

I know what it is to be uncomfortable. And actually, I’m healing and everything, I love being uncomfortable because I know what’s on the other side is growth and more community, more collectiveness. But as a practice, like, for a lot of people who are waking up now, which is great. I love that I see so many white folks at the protest. This is great. This is also normally what people are facing with the discomfort. They ask them how to change.

So I want to be that person of, like, helping white folks to learn how to be uncomfortable. I don’t want to talk with Black folks and telling them what to do. I’m not trying to build new programs and new ways of, like, defunding the police. There are decades of people doing it, they know what they’re doing. I want to focus on where I can find a spot where I use my own purpose. And I’m actually helping white folks to be anti racists, also. And I’m so proud of seeing all the communities.

I trust black people. And I think that’s something a lot of people don’t. Like, if an organization, like, Movement for Black people, Black Lives Matter, they know what they’re doing. And I trust them 100%. And I think the problem I can see in the tech industry, like, I work in the tech industry for 15 years. I still feel, I still see people don’t trust. In one of the projects I was working on recently, cannot agree on hiring more black women engineers, but the email is sent to let the team know, but let’s make sure we don’t lower the bar. And this for me is disgusting. We’re still there. We’re still there with that concept that has been created for 500 years ago that the white race is better than any type of other race. And that’s just something I want to really challenge and debunk. And I see that as. And just to finish my own, kind of, rant.

What I got from the other, I get some strength and get out of the paralyzing moment, what can I do? Like when I read the book Hailing Resistance. And he explained a lot of communities are working towards reconciliation, reparation and discrimination. And he explained those communities are, like, working around 250 years roadmap.

So this is terrifying, 250 years. But at the same time, it’s so hurtful. Again, like, OK, what do I have maximum? 50 more years to live? I’m 39, so maybe. Like, what can I do to move that needle as far as I can? What can I do for other generations to continue? I have a kid who is 5, almost 6, and the power I’m giving him is going to continue. Either he doesn’t have to wait 36 or 39 years to be aware of what racism is. He’s aware of people on the streets, why people are fighting for black lives and why Black Lives Matter sign. I just tell him, hey, that’s why people are out there. There are some cops who are killing black folks and that’s why people are angry. What do you think? And he’s like, oh, that’s terrible. They shouldn’t do that.

So this sign was already, like, there’s a problem. What if we don’t have the people to other people? He knows more than I do 5 years ago. And that means those 250 years, that’s doable. Like, we have to do what we can while we are still here.

>> Thank you. So Max, and thank you for sharing your path to Alliship. . Let’s talk about what is needed from people now. How can people be better allies for transgender and nonconforming people? I know you have ideas and thoughts here. If you wouldn’t mind sharing yours, that would be fantastic.

>> Well, I’ll first say that all of my approach to social justice is informed by black and trans theorists, organizers, writers and activists going back to the beginning of this uncan. So whether you’re talking about Harriet Tubman or more current for me Belle Hooks, theory is practice. I really invite all of us. I invite in my work, and including now to say, like, I’m not going to give answers, I’m going to give the questions that I have found and the resources I have found to give me some clarity.

So part of it is just this understanding of community. And at work, it’s really hard to see it as community. But in community, it’s easier to show up as your full self to be empathetic, to think about power and privilege and positionality. One of the things worthy asking of the question, if the only thing that matters to us as a country right now is healing the wound of white supremacy on our culture and psyche, what’s the first step? And the first step I have found is, like, what conversation are we trying to have?

We’re trying to have a conversation about how we can make sure that people who look like me, people who have a shared experience of this kind of violence can heal. So, I think it’s about moving on beyond empathy to gentleness, also. I ask the question of myself of, like, how do I when I’m facilitating a team meeting or a client meeting, I ask questions, like, who is going to be making decisions about how we come together? How are we deciding this agenda together for the topic of the conversation in the metaway and literal way?

How are we going to share resources? How will we learn together? And how will we address harm? And how will we understand harm? So those questions, I’ve been framing with our consulting clients, and it’s the same questions I ask myself. It allows us to enter a dialog from the place of, like, consent. And I feel like a lot of what has been experienced by Black folks at work is trauma, which is pain without consent. And it’s the pain of respectability, of microaggressions.

I was talking to a friend about how her boss was like, oh, microaggressions are a thing that millennials made up because they’re so delicate. And I think it’s partly that the liberal understanding of violence is very physical, very material, which is also a type of supremacist thinking. That the physical real is all that is. Where, for me, I have felt the most realness in my spirit or my inner self and the violence that I’ve experienced as a black person, as a trans person. As someone who is, you know, has struggled with depression. I think about violence a lot. If this moment is about how do we move forward with less violence on black people, as defined by black people, it starts with asking that question: How are you defining violence and your experience? And it may not be that the police are hitting you, it may be that they’re not killing your friend, it may be the white woman in your office is asserting power, like Amy Cooper did during the standoff in Central Park. It is the weaponization of whiteness that is violence. And so, how does that show up at work is something that, maybe that’s the certain question, is like, how are we weaponizing our whiteness? And you know that by understanding the pain of black people.

 

>> I mean, it still amazes me in a lot of ways that the media, I don’t want to say general media, but even for liberal media, they don’t hesitate on, like, just like overriding or defining what they think violence is. It’s amazing how quickly, like, they jump to the destruction of property and all of this stuff as violence while simultaneous we have police brutality and also years and decades of systematic racism that is going on.

That is not just equally violence, but a lot more way more violence just like destruction of property. So, yeah?

>> I agree with you, Madelena, but there’s a lot of data, acts of enthusiastic habit. And I feel like that the data is that we have visible data that the cops are killing black people. We know that now. No question. Everyone knows. The jig is up. And we know because of Amy Cooper’s action in the park. The white people can be weaponizing their violence at work. Years of lack of ownership of anything, housing, teams, businesses, political office. Like, if you look at all of those data points for 400 years, black people have been saying, this does not work for me. And it is only when we are physically killed or brutalized, especially black trans folks, our lives matters. I would like my life to matter not at death, but at the first part of it. When I’m still alive.

And so, if we’re going to look at that. How will people communicate if their life is OK? Can I take care of myself? Can I have the $45,000 I need for my care? So it’s like, we have to really reapproach this. The information of, like, black people are in pain is already there. The data on trans people in pain is there. Are you empathetic enough to listen and brave enough to, then, act? And that feels like the opportunity right now.

>> Yeah. And listening is the first step, acting is a much bigger step. And the sharing of power, as well. I think a lot of people like to say, ‘I don’t have any power to do it, I’m not in charge of this.’ Like, I’m just following the rules, what else can I do?

But I think, like, something that really, like, especially when we start examining, like, the nature, we realize it’s not just the police that are performing the violence but also the people who are complicit with the violence. They are also equally responsible for, like, the situation and the conditions that underprivileged folks and black people are in. So, something that I think people need to really, I think as an ally, they need to really take a deep look, right. And understand what power they really actually have.

The irony, really, is that for cases like we just talked about Amy Cooper. She knows, like, deep down she knows what power she has. She knows that, like, a white person on the upper west side, she can call the police and have the power to influence what she sees. That’s it, right? But she might not realize in the situation where if she were on a decision table where if she were asked, like what can you do to help with the black community? What can you do to help with the transgender and gender nonconformity. I don’t know. I could donate money or whatever.

People know what the power is, but they don’t actually act on it. One great example was that happened during the protests was MTA workers who were asked by NYPD to transport people who got arrested to jail. And the bus driver knows what the power is. The bus driver knows the power is to drive a bus, a license to drive a bus and carry people from one place to another. And so, they put their foot down and refused to drive the people that got arrested to jail. And that’s how they reassert their power.

And there’s a lot of creative ways, like, if we really look deep inside us of what the power is. There’s actually a lot of different ways to help our communities rather than just the usual ways that you are being preached about. Like, you know, we all know using the right gender pronoun, things like that. But there’s a lot more you can do as a person with power to help people.

>> Yeah, I would like to share a few thoughts, if you don’t mind, Sloan.

>> OK.

>> In that Amy Cooper, what I realized by being the white person. I can’t imagine myself being in the situation, by the way, I’ve been raised and how black bodies have been, like, treated as like a threat. And what I see is, like, in that situation in the white perspective of, like, this person reacted so aggressive way by calling the cops.

Just because someone asked her to follow the rules by putting her dog on the leash. That’s the only thing she felt attacked by just following the rules. And as we asked by a black person, a black man. And I think this is where for her, I’m pretty sure it felt unacceptable that she was reminded of following the rules and I think there’s a lot of white fragility here. The need of being humble, like, my bad, I made a mistake.

But for someone who has been raised as the top of the chain, this is a lot of work to do. And this is, for me, what the white people, we have to work on. Like, be OK when you make a mistake. And this is something I practice and I see a lot by misgendering for trans people. The thing of when someone uses the wrong pronoun for me. That’s the reaction is, like, either dismissive or going to so many apologies that I am feeling now very uncomfortable. Sorry, sorry, I don’t mean to, blah blah blah. And learning to be OK with discomfort of having made a mistake or, like, oh, my bad, they.

And that’s how, that person is able to do that, that means they worked on themselves. They worked on their own fear of failure. Their fear of not being seen as a good person. And I think it’s a lot of self work and healing and it’s nothing to do with the workplace. It’s like, individual work and I think the workplace can warm them to that. Someone didn’t meet a deadline, someone is working from home, and they cannot be on the call or like very, very sad and not OK that day. And being OK with being human and being OK with making mistakes and learning from mistakes. And a way of leading a team with that. Like, we don’t point people for the mistake, turn it into a learning moment. Oh, we learned that we should meet up one hour before a call with the client so everyone knows what they have to say instead of, like, well, you said something that was stupid.

I think this is all about learning to make mistakes as a way to grow. And I don’t think it’s part of, like, how we’ve been raised. We’re exceptional, we’re the best. So how could someone ask me to put the leash on my dog? And this person is black, I have to protect myself. And it’s a lot about the illusion of power. And what I wanted to add was Madelena, you were saying about everyone has power. Everyone has power. And especially white people. The way I’ve seen it, I can’t talk for all industries, but as a designer, I think we went through what I could, past tense, 10, 15 years slippery slope of saying yes to everything as a designer and saying yes to build products that are harmful for a certain type of people.

And what I’m really building for the past two years was this fire inside of me and designers should, especially white citizens of the US, have less and less things at risk. Those designers should learn to say no. No because it’s going to harm this community, in a nice way, how can we make it better? But to say no, and why, and why, again, and why, again. And going into, oh, you don’t know what the community needs. Why don’t we do a codesign with the community? Know what they need so we can actually help them build it? Instead of, we know what they need. Let us build it and give them to them and they’re going to be very happy.

This is a really super messy way of building products, like, we know best, they don’t know what they need. We can tell them because we’re the white saviors. And I think there’s a way, now, I can feel it in the design field that’s burning a bit more. And me, like for the past year, I had multiple projects because I’m speaking up. And of course, people in leadership are like, we’re going to continue to make money to please our investors. So that’s the way of codesigning communities, we’ll go away from that. It’s like building for the community will make a better product.

And the investors, maybe not the right investors. Why would you have people invest the money and capitalism success where you could, like, get more of, like, the actual care for the community.

>> Yeah. Sorry, I’m going to jump in because we don’t have a lot of time left, already. I think we could talk a long time on the subject. I just, I want to get to one more question here. And maybe you’re already going there. I know Sloan and Madelena, you’re both, like, you have things you want to say here.

Jessica asked a question. And it’s similar to a question I have, which is, just how in the workplace. So there’s a huge gap between the murder of black people and the murder of black transgender people. And unconscious bias training, which is what I’m seeing as a company, a lot of companies are going from here and saying, well, we need to train our people around biases. And there’s a huge gap in there that I think is important that not enough companies are addressing.

So what can companies do? And maybe each of you can just say one thing here because we don’t have a lot of time around structural changes internally and creating psychological safety for trans and gender nonconforming people.

>> I have a short one before you want to jump in. My short one is just, hire trans people.

>> Pay us. Pay, hire transgender people, hire black transgender people, hire them to be the CEO, the COO, get them on your board. If you don’t have the power to do that, for some reason, then, perhaps, you can invite one of us on this call to come do a panel someplace and pay us for that. If the value, if the emotional education is important, pay for it.

>> And, like when it comes to hiring, I find a lot of these hiring processes to be very much chicken and egg. They’re looking for, well, we need more representation here. We need more black people, we need to have more transgender and gender nonconforming people in leadership. I just looked it up a few days ago, even for liberal organizations, such as “New York Times”, 0% of the leadership is gender nonconforming folks.

So, and it’s a shame, in a way. They’re looking for, like, well, we need to have someone with this, this, and this leadership abilities. But yet, you know, how you’re going to find these people. You’re not willing to take them into the fold and get them the training you need. They already are, like a lot of us already are being discriminated in the workplace, we’re not as promoted as often because they don’t trust our abilities. People who transitioned earlier, they might get dropped out of college because of, like, domestic violence or discrimination or harassment.

We have already tried to run this race. Catch up. If the companies use the exact same standards as a white cis male, they’ll hire a black transgender people, there’s no way you’ll find a suitable candidate for that purpose. And I find that pretty much ridiculous. And I think something Max and I talked about earlier, it’s not about, like, the skill set that you’re looking for.

You’re looking at their humanity and experiences when they hire them. And I think Max, you could add to that, that would be great.

>> Yeah. I think that’s like if you are in a position of hiring people, I think, like, it’s a very, very important position. And I think this is more of a problem than we think. There are ways to write the job listings in a way that’s going to be less gendered and welcome more values. Like, you want to have, to bring values to the company.

>> Yep.

>> Which used to be culture fit. This is the opposite. You want to have values that perspectives allow you to experience that are not part of the company yet. If you’re in a huge company, this is even harder because then you have to connect so many people.

This is for me where the protests and the COVID19 gave me. Like, we all have the corporate, and as much as we can in the company you’re in now, if you’re met over and over again by walls, maybe it’s time to make a move into where can I actually express my full power in a different company? And I don’t want people to take all of the risk and just quit. But that’s a good thinking, slow process of thinking, where can I be more valued myself as a person hiring? I believe in more trans people, but it’s not something I manage to make happen in the big company that was built for decades. And I think people in small companies and still building a team, the first hires should be people who are underserved people.

It should be part of the first, one of the first people in leadership should be part of the underserved community. That’s going to make the work so much easier moving on to build, like, an actual actively diverse team and then, the product’s going to be so much better. And it’s hard to change from, like, a big company. I want people to try and educate and read stuff and find tactics.

There’s a different, even more problem for a small company, we can bring the change from the beginning.

>> OK. We are nearing the end of our time here. Can we just quickly go around the room and in just a minute or so, tell people how they can learn more about you and your work. And any one last thought you have to, you wanted to make sure it was contributed to the conversation?

>> You can find me at therealSloanLeo on Instagram or SloanLeo.com. And I would say in this unprecedented time, how are you taking unprecedented actions?

>> Love that.

>> So, yeah, you can find my design work and a lot of case studies and product design I’ve done and my website, which is my name MadelenaMak.com. That’s always available for user experience design case, as well, if you need any help with that.

My last take for this is, I think allies need to be aware that they’re here to help make spaces, not to take spaces. That can be something as simple as your Facebook feed, right? Make spaces for people that need to speak right now. Instead of posting how great you are about attending the Black Lives Matter protest. Why not repost a great speech from a black speaker from the Black Lives Matter protest, instead. It’s about making space, not taking space. You all have the power to do that.

And that’s, like, this quote that goes around social media for the past few years now, it’s about diversity is being invited to the party and inclusion is being asked to dance. And actually, I’d argue that inclusion is a lot more. We need to go beyond the next level of inclusion. Not just being asked to dance, but also giving and sharing your power. To have the underrepresented folks, you know, to become one of the party organizers. That’s what being an ally is. It’s being able to let go and being able to see that you have a lot of power to make changes and you have the power to share your power so that other people can help make changes.

>> I love that. That’s something that when Sloan, I invited them, my goal here, I wanted to make room for more voices for Sloan who is already doing a fantastic job. And, I think this is all about our own discomfort of giving up space. And for me, I can share how grateful and I feel like, in my body, my sensation to have Sloan accepting and being there, I feel so much bigger and healed and I feel supported myself because I have this strong person with Sloan and strong person with Madelena. We are together in this. And I would, like, myself on that panel, I would not have said as amazing things. And that’s the part of being collectiveness.

And people can find me on LinkedIn, Max Masure. And if we don’t have time for further questions, find me on LinkedIn, I’m always happy to add people to the team, have a quick Zoom call. Actually, that’s the only one I use now. So I have more to say. Find me on LinkedIn, MaxMasure.com. I’m happy to talk to people who have difficulties in that moment of discomfort and how they can find their own inner power.

Yeah. And to finish with that dance party analogy, I think now it’s time to have underserved people, trans black, POC, indigenous people, older folks to host a party and just ask white folks, cis people could also come to the party but that’s not their party and be OK with that. The work that has to be done.

>> Thanks for being a good example of allyship by hosting a party and bringing us all to it. We’ll dance our way through the revolution.

>> Yes. I love it. I love it. Thank you, three, so much. Thank you, thank you, thank you.

>> Bye, everyone.

>> Yeah. And just to close on we just scratched the surface here. And there’s so much more to learn. And also, don’t let learning be a barrier to action. Because really, this is about learning and then taking action. So keep the conversations going, keep the learning going, and also, be brave and take new action. Thanks everybody for joining us today. Join us each week for Meeting with Empathy and Allyship. Sign up like this or catch the podcast or video afterwards, and you can stay in the loop by going to ChangeCatalyst.co and signing up for the newsletter. And subscribe to the podcast and YouTube channel. And we’ll see you next time. Thanks, everybody. Bye.

 

>> Thank you, everyone.

>> Thank you.

Empovia logo
Privacy Overview

Privacy Policy

Last updated: April 25, 2023
Effective as of April 25, 2023

Introduction

Empovia is committed to protecting your privacy. This Privacy Policy applies to www.empovia.co website (the “Service”) operated by Empovia (“us”, “we”, or “our”) and governs data collection and usage at all Empovia sites and services; it does not apply to other online or offline sites, products or services. Empovia is a general audience website intended for users of all ages. The personal information of all users is collected, used, and disclosed as described in this Statement of Privacy. This Privacy Policy describes how we collect, use, and disclose your personal information in compliance with the California Consumer Privacy Act of 2018 (“CCPA”).

Please read our Terms of Service before accessing our Services. To the extent permitted under the applicable law, by accepting the Terms of Service, you agree with our privacy practices as described in this Policy. If you cannot agree with this Policy, Terms of Service, or other policies, please do not access or use our Services.

We may modify this Policy at any time, and non-material changes may apply to any Personal Information we already hold about you, as well as any new Personal Information collected after the Policy is modified. If we make changes, we will notify you by revising the date at the top of this Policy. We will provide you with advanced notice by email or telephone number, which we have on file, or through a notice on our website if we make any material changes to how we collect, use, or disclose your Personal Information or that impact your rights under this Policy. The such material change will not apply retroactively to any Personal Information we already hold about you. If you continue to access or use our Services after receiving the notice of changes, you acknowledge your acceptance of the updated Policy.

In addition, we may provide you with real-time disclosures or additional information about the Personal Information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your Personal Information.

Who We Are

Our website address is: https://empovia.co

Collection of Your Personal Information

The personal information we collect about you may include:

  • Identifiers such as your name, postal address, email address, and phone number;
  • Commercial information, such as products or services you purchase from us;
  • Internet or other electronic network activity information, such as your browsing history, search history, and information regarding your interaction with our website;
  • Geolocation data, such as your location;
  • Audio, electronic, visual, thermal, olfactory, or similar information, such as call recordings;
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order,
  • Professional or employment-related information, if you apply for a job with us; and
  • Inferences drawn from any of the information listed above to create a profile about you reflecting your preferences, characteristics, behavior, and attitudes.

We collect this personal information directly from you, as well as automatically through our website and third-party service providers. We may also obtain personal information from other sources, including publicly available databases and our business partners.

We may use your personal information for the following purposes:

  • To fulfill your requests for products and services;
  • To communicate with you about your orders, purchases, and account information;
  • To personalize your experience on our website;
  • To conduct research and analyze usage trends;
  • To comply with legal obligations and respond to lawful requests;
  • To protect our rights, interests, and property; and
  • To recruit and evaluate job applicants.

We also collect information about you during the checkout process at our store. We also use cookies to keep track of cart contents while you’re browsing our site. View our Cookie Policy below.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as to:

  • Send you information about your account and order
  • Create your account for our LMS
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

When using our LMS, we store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable). We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.

For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number, and credit card/payment details. Members of our team have access to the information you provide us. For example, both Administrators and Group Leaders can access Order information such as your enrolled courses, course progress, and username/email address. Any additional information added to your WordPress User Profile can also be visible to the administrator(s).

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read the Mailchimp Privacy Policy here.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Use of Cookies

Cookies are small text files that are placed on your device (e.g., computer, smartphone, or tablet) when you access our website. Cookies are used to help us enhance your user experience and to provide certain functionalities on our website. Some cookies may also collect information about your browsing behavior or usage patterns.

We use the following types of cookies on our website:

  • Strictly Necessary Cookies: These cookies are essential for the functioning of our website and cannot be turned off in our systems. They are usually set in response to your actions, such as logging in or filling out forms. You can set your browser to block these cookies, but some parts of the website may not work as a result.
  • Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often, how visitors navigate between pages, and whether they receive error messages. We use this information to improve the performance and design of our website.
  • Functional Cookies: These cookies enable our website to provide enhanced functionality and personalization, such as remembering your language preferences or login information.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

We may use third-party cookies on our website for the following purposes:

  • Analytics and Performance: We use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies to collect information about your visit to our website, including your IP address, browser type, and referral source. We use this information to improve the performance and design of our website.
  • Advertising: We may use third-party advertising networks to serve advertisements on our website. These networks may use cookies to collect information about your browsing behavior and interests, and to deliver advertisements that are tailored to your interests.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can control cookies by adjusting the settings on your browser. Most browsers allow you to block or delete cookies, or to set preferences for certain types of cookies. However, if you block or delete cookies, some parts of our website may not work properly.

We may update this Cookie Policy from time to time in response to changes in applicable laws or our use of cookies. We will notify you of any material changes to this Cookie Policy by posting the revised policy on our website or by other means. We encourage you to periodically review this Cookie Policy to stay informed about our use of cookies.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We may share your personal information with our service providers, who help us operate our business and provide products and services to you. We may also share your personal information with third parties for other business purposes, including marketing and advertising and automated spam detection service.

We accept payments through Visa, Mastercard, American Express, PayPal, Bancontact, EPS, Apple Pay, Google Pay, and Stripe. When processing payments, some of your data will be passed to them, including information required to process or support the payment, such as the purchase total and billing information.

Please see the following for more detailed information:

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights Under the CCPA

Under the CCPA, you have the following rights:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected your personal information, the purposes for which we collected your personal information, and the categories of third parties with whom we shared your personal information.
  • Right to Delete: You have the right to request that we delete your personal information that we have collected from you.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise any of these rights, please contact us using the information provided below.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@empovia.co